Our Code of Business Conduct sets out our minimum expectations for all of our people, wherever we are based and whichever Keller business we work for.
Our Code brings together three things to keep us safe:
- At the heart of our Code is the simple principle that we always follow the law. The trust of our customers and other stakeholders depends on our reputation as a law-abiding business. Keller will never ask an employee to break the law for commercial gain.
- To make sure we follow the law, we have developed nine key commitments, which are elaborated in more detail in our group policies. These provide us with a protective layer of information and set out requirements and guidance to ensure that we know how the rules apply to us.
- Beyond the law, our key commitments and our policies, we must always be guided by Keller’s values. These can guide us when we make difficult decisions.
Our nine key commitments
Keeping everyone healthy and safe
We believe no one should be harmed as a result of any work we do – so everyone stays safe and well.
Supporting employees' rights
We value, support, and protect the rights and dignity of individuals and the inclusion of our people, so that we are all treated with respect.
Maintaining ethical and honest behaviour
We expect all of our people, and anyone working for us or on our behalf, always to be honest, act with integrity and comply with the law and standards applicable to us.
Staying free from fraud, bribery and corruption
We always make sure we are free from fraud, bribery and corruption and win projects fairly – so people know our decisions are made for the right reasons.
Keeping our communications open and responsible and protecting data
We communicate openly, honestly, clearly and responsibly. We protect data appropriately.
Working within the community
We act responsibly and respectfully towards the communities we work in because we are a part of them.
Delivering excellent customer service and working with our suppliers to ensure they adhere to our standards
We work to meet our customers’ needs and exceed their expectations – so they work with us again and again.
Protecting our environment
We respect and protect the environment and aim to have a positive impact on it – so we safeguard the future.
Standing up for what's right
We always speak up when we believe our Code, our policies or the law are being undermined – so we uphold our principles together.